 |
 |
| 10:15am – 11:30am |
Trends in Loyalty Programs |
| |
Dori Soukup • CEO • InSPAration Management |
 |
| 10:15am – 11:30am |
The new ERA of Performance Marketing: Engagement, Reputation, Attraction |
| |
Saumil Mehta • Founder/CEO • LocBox |
|
| 11:45am – 1:00pm |
Perfect Partners |
| |
monte zwang • principal • wellness capital management |
|
| 11:45am – 1:00pm |
Reinvent Your Spa into the Go-To Healing Center |
| |
Linda Bertaut • President • Bertaut Beauty/ Chakralicious |
|
| 2:00pm – 3:15pm |
Using Digital Communication to Share Your Messages and Grow Your Business |
| |
John Powers • Director of Digital Communication • Acara Partners |
|
| 2:00pm – 3:15pm |
Don’t Stress for Press |
| |
Noreen Young • Educator /Beauty Therapist/ Spa Consultant • noreenyoungpro |
|
| 3:30pm – 4:45pm |
Keep Clients Coming Back: Failsafe Strategies to Increase Client Retention |
| |
Jesse Cormier • Director of Industry Relations • Associated Skin Care Professionals |
|
| 3:30pm – 4:45pm |
Charge With Confidence, Charge Your Worth |
| |
Louis Mattassi • Director of Training • Empowering You Consulting |
 |
| 10:15am – 11:30am |
Minimally Invasive Surgical Management of the Aging Face: Part 1 |
| |
E. M. Ferneini, MD, DMD, MHS, MBA, FACS • Greater Waterbury OMS • Beau Visage Med Spa • Assistant Clinical Professor • University of Connecticut |
|
| 11:45am – 1:00pm |
Minimally Invasive Surgical Management of the Aging Face: Part 2 |
| |
E. M. Ferneini, MD, DMD, MHS, MBA, FACS • Greater Waterbury OMS • Beau Visage Med Spa • Assistant Clinical Professor • University of Connecticut |
|
| 2:00pm – 3:15pm |
Get Gift Card Savvy! What Medical Spas Need to Know |
| |
Patti Biro • Owner • Patti Biro & Associates &
Dorothy Cornwell • Associate • Smith Moore Leatherwood LLP |
|
| 3:30pm – 4:45pm |
Medical Aestheticians and Laser Technicians –
What You Can (and Cannot) Do in a Med Spa |
| |
Alex Thiersch • Founder • American Med Spa Association |
 |
| 10:15am – 11:30am |
Spa Compensation - Pay by Performance |
| |
Bryan Durocher • President • Essentials Spa Consulting LLC • Durocher Enterprises Inc |
|
| 10:15am – 11:30am |
Catching the Wellness Wave |
| |
Lisa Starr • Senior Consultant • wynne business • community ambassador • booker spa \blog / Salon blog • contributing editor • dayspa magazine |
|
| 11:45am – 1:00pm |
It’s Not a Sale, It’s a Service |
| |
Patti Biro • Owner • Patti Biro & Associates |
|
| 11:45am – 1:00pm |
MARKETING: Seven Secrets You Can Use To Double Your Profits… Without Spending More Money |
| |
Craig Ure • Chief Massive Action Officer • ZoomDazzle |
|
| 2:00pm – 3:15pm |
Tweet This: Headlines, #Hashtags and Bit.ly! Get Sponsorships with Your Social Media |
| |
Dr. Chandler George • President • CatchfireInternetMarketing |
|
| 2:00pm – 3:15pm |
Profitability is Not a Pipe Dream: Friendly Financials |
| |
monte zwang • Principal • WELLNESS CAPITAL MANAGEMENT |
|
| 3:30pm – 4:45pm |
I- Three Steps for Success in Your Spa or Wellness Business |
| |
Felicia Brown • owner • Spalutions |
|
| 3:30pm – 4:45pm |
Success 101: Five Tips to Help Market Your Spa |
| |
Tanisha Foster • Director • Vertical Markets, Booker |
 |
| 10:15am – 11:30am |
The Terrible Truth About Lawyers |
| |
Alex Thiersch • Founder • American Med Spa Association |
|
| 10:15am – 11:30am |
Top Five Botanicals for Med Spa: The Science and Chemistry |
| |
Jimm Harrison • Owner • Jimm Harrison Phytotherapy Institute |
|
| 2:00pm – 3:15pm |
Medical Spa Memberships — Boon or Bust? |
| |
Patti Biro • Owner • Patti Biro & Associates |
|
| 3:30pm – 4:45pm |
Creating a Med Spa Team |
| |
Lisa Starr • Senior Consultant • wynne business • community ambassador • booker spa \blog / Salon blog • contributing editor • dayspa magazine |
|
