I’m teaching two classes at IECSC Las Vegas – the largest spa and wellness show in the nation! Attend the Advanced Business Seminar, which focuses on how to bring continued success to your business. Register for this seminar through May 21 and save $100. Spa Business Targeted Learning Track and you’ll be able to attend my class that focuses on how to develop an omni-channel client. When you register for the Spa Business track, you’ll have access to four classes in total. Register for this track through May 21 and save $75.   REGISTER • Learn how much should be spent in each area of the business • How to work with your budget when it is out of line • Learn the formula for correct service and product pricing • Inventory management and product turnover • 15 traits essential to every employee • Learn how to hire hard and manage easy • Job descriptions, what needs to be there and why • Learn the three motivational; environments that impact people’s performance • Team productivity strategies to maximize client spending • How to hold your team members accountable and in action • How to create an extraordinary client experience that captures more revenue • Scripts and dialogues to deliver extraordinary service • Three business drivers retail, client referral, pre-booking • Goal setting in the six key performance areas and case studies • Learn to use the communication tools to retain clients and increase sales • Retail incentives that produce results     Advance Pricing: $255  I  After may 21: $355   Statistics show that guests who interact via multi-channels with your business spend 18-36% more than ones who just come in for a service alone. This session will show you how to focus on profits and the services that link to retail. You’ll also learn: • About the “menaissance” - for the first time, men are outspending women • The latest consumer trends • A.I. Intelligence - machine learning is creating deep analytics in consumer spending • How crowd sourcing can build your brand     The following pricing is for the Spa Business Track, which includes four classes in total. Advance Pricing: $210  I  After may 21: $285     REGISTER EDUCATION TRAVEL *Exhibit hall & conference prices increase after MaY 21, 2018.

   

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